Housing Access Coordinator / Case Manager
Work with families on locating apartments that they can afford and transitioning to their own apartments.
Help identify and break down barriers to housing access.
Support families in the transition to their own home.
Support families in document preparation to secure a rental apartment.
Apply for Rapid Re-housing or other funding to aid families in their transition.
Conduct 6, 12 and 18 month follow-up aftercare check-in calls.
Support clients with daily life issues that are barriers to self sufficiency such as:
Mental health issues
Scheduling and job seeking
Health and nutrition issues
Maintaining files and participating in file review.
Keeping all case notes in “Clarity” system.
Conduct weekly training series with topics such as: Nutrition, parenting, renters/landlord rights and responsibilities, financial management, parenting, interviewing, resume building, stress management, as well as other self-sufficiency skills.
Perform pre and post outcome measures on training sessions.
Coordinate and schedule outside programming such as Therapaws, Yoga, Project Apples, etc.
Conduct monthly health and safety checks.
Conduct monthly fire drills.
Develop and monitor shower, laundry and chore schedules/systems.
Monitor shelter culture in the milieu and address accordingly.
Crisis management as needed.
Building and monitoring a daily schedule
Upkeep activities board.
Oversight for the family chore system, as well as, the overall cleanliness of the shelter.
Participate in the upkeep of the shelter (purchasing, cleaning, repairing, whatever is needed).
Bachelor Degree or equivalent experience preferred in; Human Services or Social Work
Skills and Abilities
Ability to work in a respectful and client centered manner
Able to work independently and as a team player
Great attention to detail, excellent organizational skills and ability to multi-task
Able to communicate effectively and have excellent written and oral communication skills
Good working knowledge of Microsoft Office programs
Capacity to supervise students and volunteers
Working knowledge of landlord tenant issues as they relate to housing of homeless families
Satisfactory Criminal Record check
Licenses and Other Requirements
Obtain and maintain current First Aid and CPR certification
Maintain valid driver’s license, acceptable driving record and vehicle insurance coverage
Access to a suitable vehicle during working hours
MIHN is an equal opportunity employer. Persons of color encouraged to apply.
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